WHAT INFORMATION ABOUT CUSTOMERS DOES YCB GATHER?
The information we learn from customers helps us personalize and continually improve your YCB experience. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, email address, shipping address, billing address, phone number, product preferences, demographic information (e.g., gender, age-range), and social media information (e.g., username, profile picture). In some cases, we may also collect the information you provide about others, such as when you decide to purchase and ship products to someone. We will use such information to fulfill your requests and will not send marketing communications to your contacts unless they are separately opt-in to receive communications from us. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
Surveys & Contests: From time to time our Website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (e.g., email address, shipping address) and demographic information (e.g., gender, age-range).
Information from Other Sources: We might receive information about you from other sources and add it to the information we collect about you.
HOW ARE COOKIES USED?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of items in your Shopping Cart between visits.
HOW SECURE IS INFORMATION ABOUT ME?
Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
HOW DOES YCB USE THE INFORMATION IT RECEIVES?
We may use information about you for one or more of the following purposes:
- Presenting our Website and its contents to you;
- Providing you with information, products, or services that you request from us;
- Processing transactions and sending you related information, including confirmations and receipts;
- Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
Communicating with you via social media platforms;
- Personalizing your online experience and providing advertisements, content, or features that match your profile and interests;
- Monitoring and analyzing trends, usage, and activities;
- Administering sweepstakes, contests, promotions, and surveys;
- Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you.